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Store Policy

Billing Policy

How MOWIVA handles order acceptance, payment authorization, pricing, and charges — clearly and transparently.

Order Acceptance

  • Placing an order constitutes an offer to purchase. All orders are subject to acceptance and product availability.
  • We reserve the right to decline or cancel an order — for example, in cases of suspected fraud, pricing errors, or stock issues. If we cancel your order, you will be notified and fully refunded.
  • You will receive an order confirmation email once your order has been placed successfully.

Accurate Customer Information

Please ensure your name, billing address, shipping address, email, and phone number are accurate when placing an order. Incorrect information can delay processing, shipping, or delivery. We may contact you to verify order details before shipment.

Payment Authorization

  • Your payment method is authorized and charged at the time of purchase.
  • By submitting payment, you confirm that you are authorized to use the selected payment method.
  • If a payment cannot be authorized, the order will not be processed.

Billing Security

All transactions are processed through secure, encrypted payment providers. MOWIVA never stores your full card details. For more information, see our Billing Terms & Conditions and Privacy Policy.

Pricing & Charges

  • All prices are listed in U.S. Dollars (USD).
  • The total charge — including any applicable taxes and shipping fees — is always displayed at checkout before you complete your purchase.
  • Prices and product availability are subject to change without notice; changes never affect orders already placed.
  • In the rare case of an obvious pricing error, we will contact you before proceeding with the order.

Refunds & Adjustments

Refunds are governed by our Refund & Returns Policy and Order Cancellation Policy. Approved refunds are always issued to the original payment method.

Billing Questions?

If you notice an unexpected charge or need help with a payment, contact our support team.

Billing Policy | MOWIVA