Store Policy
Privacy Policy
Your privacy matters to us. This policy explains what information MOWIVA collects, how it is used, and how it is protected.
Information We Collect
When you visit or make a purchase from our store, we may collect:
- Contact details you provide, such as your name, email address, phone number, and shipping/billing address.
- Order information, including the products you purchase and your order history.
- Device and usage information, such as browser type, pages viewed, and general interaction with the store.
- Information you share when contacting customer support.
How We Use Your Information
- To process, fulfill, and deliver your orders, and to send order confirmations and tracking updates.
- To respond to customer support requests.
- To screen orders for potential risk or fraud.
- To improve our store, products, and shopping experience.
- To send service-related communications about your orders and account.
Payment Security
Payments are processed by trusted, industry-standard payment providers over encrypted connections. MOWIVA does not store your full card details on our servers. Payment processors handle your payment data in accordance with applicable security standards, including PCI-DSS where applicable.
Third-Party Services
We share personal information only with service providers that help us operate the store — for example, payment processors to accept payments, shipping carriers to deliver orders, and analytics providers to understand site usage. These providers may only use your information to perform services for us.
Cookies
We use cookies and similar technologies to keep your cart working, remember preferences, and understand how the store is used. You can manage your preferences anytime via the “Manage Cookies” link in the footer, and read more in our Cookie Policy.
Data Protection & Retention
- We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse.
- Order records are retained for our business and legal records unless you request deletion where permitted by law.
- You may request access to, correction of, or deletion of your personal information by contacting us.
Children's Privacy
Our store is not intended for children, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The current version will always be available on this page.
Privacy Questions?
For questions about our privacy practices or to exercise your data rights, contact us using the details below.
Email
Contact@mowiva.comPhone
+1 (970) 303-9964Address
470 S Bonnie Ln, Watkins, CO 80137, United States
Support Hours
Monday – Friday, 9:00 AM – 5:00 PM (MT)