Shipping Policy

MOWIVA ships within the United States only. We do not currently offer international shipping. Some oversized or freight items may have limited delivery availability in certain areas; any restriction will be shown at checkout before you pay.

• Orders are typically processed within 1–2 business days (Monday–Friday, excluding U.S. holidays).
• Orders placed on weekends or holidays begin processing on the next business day.
• You will receive an order confirmation email immediately after placing your order, and a shipping confirmation email once your order leaves the warehouse.

Delivery times vary by product size and destination:

• Standard parcel items (blowers, tools, accessories): typically 3–8 business days after processing.
• Large equipment shipped by freight (riding mowers, zero-turns, greenhouses, pergolas, swing sets): typically 5–12 business days after processing. Freight carriers may contact you to schedule delivery.

Delivery estimates are provided in good faith and are not guaranteed dates. Carrier delays, weather, and high-demand periods can extend delivery times.

Free shipping is available for qualifying orders within the United States. Eligibility is shown on the product page and at checkout. Where a shipping charge applies, the exact amount is always displayed before you complete your purchase.

• Once your order ships, you will receive a shipping confirmation email with a tracking number.
• Please allow up to 48 hours for tracking information to become active with the carrier.
• You can also review your orders anytime from the Order Status page in your account.

If you entered an incorrect shipping address, please contact us immediately at Contact@mowiva.com or +1 (970) 303-9964. If your order has not yet shipped, we will do our best to update the address. Once an order has shipped, we may not be able to make changes, and additional carrier fees may apply for re-delivery or re-routing.

If your order is significantly delayed beyond the estimated delivery window, contact our support team with your order number and we will work with the carrier to locate your shipment and resolve the delay.

• Please inspect your shipment upon arrival. For freight deliveries, note any visible damage on the delivery receipt before signing.
• Report lost or damaged shipments within 7 days of the delivery date (or expected delivery date) with your order number and, for damage, clear photos of the item and packaging.
• We will work with the shipping carrier to resolve the issue and arrange a replacement, repair, or refund where appropriate.

See our Refund & Returns Policy for details on how damaged or incorrect items are handled.