Store Policy
Wholesale Policies
Thank you for your interest in becoming a wholesale partner with MOWIVA. Please review the terms of our wholesale program before placing an order.
Who Can Apply
To qualify for a wholesale account, you must:
- Operate a physical retail store (with or without an online presence), or
- Be an online-only business with an established audience or customer base.
- Selling on third-party marketplaces such as Etsy, eBay, Amazon, or Walmart is prohibited unless approved in writing by MOWIVA.
- Wholesale purchases for personal use are not permitted.
Application & Approval Process
All wholesale applications are reviewed individually. We reserve the right to:
- Decline applications that are not aligned with our brand.
- Cancel an approved order if we determine the terms have been violated.
- Require that all resellers represent the MOWIVA brand accurately and professionally.
To apply, email Contact@mowiva.com with your business name, website or storefront details, and the product categories you are interested in.
Pricing & Discounts
- All prices are listed in USD.
- Wholesale pricing is available only to approved retailers intending to resell products in-store or online.
- Promotional or volume orders from general customers do not qualify for wholesale pricing.
- Wholesale pricing already reflects significant savings; additional discounts apply only during announced promotional events or under an approved custom contract for large-volume orders.
- Orders placed using unauthorized discount codes may be canceled.
- For quotes or large-quantity discounts, contact us directly.
Invoicing & Payment Terms
- Invoices are available upon request and issued in USD.
- All wholesale orders must be paid in full before shipment.
- We do not offer net terms at this time.
- Payment must be confirmed before order processing begins.
Shipping & Fulfillment
- All items ship from our warehouse within the United States. Wholesale shipping is available for U.S. destinations only.
- Free shipping is available for qualifying wholesale orders placed on our website.
- Once payment is received, orders are typically fulfilled within 1–2 business days; you will be notified of any delays in advance.
- Tracking information is sent by email once the order has shipped.
Bulk & B2B Sales
MOWIVAsupports bulk orders, B2B partners, and wholesale distributors. Contact us to arrange custom agreements or long-term supply arrangements. If you purchased through a third-party partner, please follow that partner's return process and contact their support first.
Damaged Items
- Every product is inspected before shipping. If you receive a damaged or defective item, inspect your shipment upon arrival.
- Report any issues within 5 days of delivery.
- Email us with your order number, clear photos, and details so we can resolve the issue promptly.
Returns for Wholesale Orders
- Wholesale returns are reviewed case by case.
- Items must be unused, in original condition, and returned in original packaging where required.
- Approved returns must be shipped using a trackable method.
- Unauthorized returns may not be accepted.
Standard retail orders are covered by our Refund & Returns Policy.
Wholesale Inquiries
For wholesale inquiries or support, we are available to help.
Email
Contact@mowiva.comPhone
+1 (970) 303-9964Address
470 S Bonnie Ln, Watkins, CO 80137, United States
Support Hours
Monday – Friday, 9:00 AM – 5:00 PM (MT)