Warranty & Replacement Policy

• Products sold by MOWIVA are covered by the applicable manufacturer warranty, where provided. Warranty length and coverage vary by brand and product — check the product page or included documentation for specifics.
• Warranty coverage applies to eligible items with a valid proof of purchase from MOWIVA.
• Coverage begins on the date your item is delivered.

• If your item arrives defective or develops a covered fault, we will help arrange a replacement, repair, or refund as appropriate.
• If an identical replacement is no longer available, we will offer a product of equal value or a refund.
• Where repair or replacement is not feasible, an appropriate resolution will be provided within a reasonable time.

• Damage caused by misuse, accidents, or improper handling or storage.
• Unauthorized repairs or modifications.
• Normal wear and tear, including consumable parts such as blades, belts, spark plugs, filters, and batteries beyond their stated coverage.
• Damage from failing to follow the manufacturer’s operating or maintenance instructions.

To request warranty or replacement support, contact us with:

• Your order number
• Your full name
• A clear description of the issue
• Photos or videos showing the problem, if applicable
• Proof of purchase or order confirmation

Our support team will review your request, coordinate with the manufacturer where needed, and provide the next steps. Damaged-on-arrival items are handled under our Refund & Returns Policy.

Nothing in this policy limits any rights or remedies you may have under applicable consumer protection laws. For eligible warranty items, you are entitled to the appropriate remedy — refund, repair, or replacement — as required by law.